Service Transition
As part of the transition to Community Waste Disposal (CWD), an updated trash and recycling collection schedule will take effect on June 1, 2026.
Updated Trash Collection Map
Cart Removals & Deliveries
Delivery of New CWD Carts
New 95-gallon polycarts will be delivered between May 26 and May 29.
- CWD weekly trash services begin the week of June 1. All TRASH must be BAGGED and placed inside the grey CWD cart.
- CWD every-other-week recycling services begin the week of June 8. All RECYCLABLES must be placed LOOSELY inside the blue CWD cart.
Removal of Old Carts
- Week B Recycle Customer carts will be serviced on May 26. Carts will be removed between May 26 and May 30.
- Week A Recycle Customer carts will be serviced on June 1. Carts will be removed between June 1 and June 6.
Please leave EMPTY Waste Connections/Sanitation Solutions carts out until they have been picked up.
If Your Carts are Missed
While every effort will be made to complete all cart removals and deliveries on schedule, unforeseen delays may occur due to weather conditions, staffing, or logistical factors. The City and CWD are committed to resolving any missed collections or deliveries as quickly as possible to minimize inconvenience for residents.
- If new CWD carts are not delivered by Friday, May 29, please contact CWD Customer Service directly at 972.392.9300/Option 2 or [email protected].
- If old carts remain after Saturday, June 6, please report them to CWD Customer Service for a prompt follow-up.
Household Hazardous Waste (HHW) and Used Electronics Door-side Collection
We are excited to announce that CWD’s Door-side Collection program will be available to Van Alstyne residents up to once a month! This program begins in July. Please see the HHW & Used Electronics tab for more information.
Bulky Waste and Tied & Bundled Brush Collection Schedule
Bulky Waste and Tied & Bundled Brush collection will be coordinated to occur on the same day as regular trash service to provide residents with added convenience and consistency.
Trash Collection
Trash will be collected once a week. See the Service Schedule tab for a collection map to determine the pickup day for your area.
To help protect our employees and keep your streets clean, ALL TRASH MUST BE PLACED IN BAGS inside the grey 95-gallon trash cart.
Place CWD trash carts out no later than 7:00 a.m. on your service day for pickup between 7:00 a.m. and 7:00 p.m. Please ensure the trash cart and recycle cart are separated by at least three feet, and three feet away from obstacles such as mailboxes, fences, gas meters, and drainage ditches. Position the cart with wheels toward the residence.
Recycling Services
Recycling will be collected every other week, on the same day as your trash pickup.
All recyclables MUST BE PLACED LOOSELY inside the blue 95-gallon recycle cart. PLEASE DO NOT BAG RECYCLABLES!
Place all recyclables out no later than 7:00 a.m. on your service day for pickup between 7:00 a.m. and 7:00 p.m. Please ensure the recycle cart and the trash cart are separated by at least three feet, and three feet away from obstacles such as mailboxes, fences, gas meters, and drainage ditches. Position the cart with wheels toward the residence, ensuring there is a 16-foot clearance above the cart. Overloaded carts will not be serviced.
ASL Guidelines
Recycling is serviced by Automated Side Load (ASL) trucks. ASL trucks must have adequate space in the street or alleyway for the truck to line up to a cart and allow for the truck’s arm and claw to safety extend to retrieve the cart. In order to protect your property, the driver will not service your cart(s) if vehicles or other obstacles are positioned too close to the cart(s). Important: please allow a 16′ vertical clearance to ensure carts can be serviced and there is no damage to property.
Recycling Guidelines
Bulky Waste and Tied & Bundled Brush
Bulky waste will be collected once a week, on your trash day.
You are limited to two (2) cubic yards of bulky waste per pickup. No single item should exceed 150 pounds.
Important! CWD does not provide for commercial demolition, construction, nor remodeling debris. Household debris must be containerized to be eligible for pickup. The box or other disposable container must be no larger than 2′ x 2′ x 4′ and weigh no more than 50 pounds.
Brush must be tied and bundled. Bundled brush cannot exceed four feet by two feet nor weigh more than 50 pounds per bundle. Tied and bundled brush may be set out in UNLIMITED QUANTITIES. NO LOOSE BRUSH WILL BE PICKED UP.
Place all bulk and bundled brush items next to your trash cart no later than 7:00 a.m. on your designated trash service day.
Bulky Waste – Acceptable
- Toys and Yard Tools Tagged as “Bulk Item”
- Furniture
- Bundled Carpet in 4-Foot Lengths
- Fence Panels No Larger than 4′ x 6′
- Washing Machines, Dryers, Water Heaters (drained) and Kitchen Appliances
- Refrigerators/Freezers (must be tagged certifying removal of refrigerant)
Bulky Waste – Prohibited
- Single Items Weighing More than 150 Pounds
- Commercial Construction and Remodeling Debris
- Household Hazardous Waste (includes paint, aerosols, motor oil, etc.)
- Tires, Batteries, and Propane Tanks
- Additional Trash Bags
- Loose Brush
- Loose Construction and Remodeling Debris
- Loose Household Debris (Debris must be placed in a box or other disposable container no larger than 2′ x 2′ x 4′ and weigh no more than 50 pounds.)
ALL GASOLINE MUST BE REMOVED FROM ENGINES
Household Hazardous Waste & Used Electronics Door-side Collection
CWD’s HHW & Used Electronics Door-side Collection program encourages safe, easy, and responsible disposal of approved hazardous waste and electronics. It is available to Van Alstyne residents up to once a month.
Items accepted via the HHW & Used Electronics Door-side Collection program include poison, solvent, oil-based and latex paint, aerosols, used motor oil, auto batteries, fluorescent tubes, and televisions.
How to Prepare for your HHW & Used Electronics Collection
- Call CWD at 972.392.9300/Option 2, at least two weeks in advance.
- CWD will mail you a collection kit.
- Assemble your HHW according to the instructions provided.
- Place your HHW at your doorstep, where CWD will pick it up.
Bags must be placed near your entrance door, garage, or another area IN FRONT OF YOUR HOME. Do NOT place HHW curbside. Please ensure your HHW is visible from the street.
- Do not overfill the bag.
- Only the bag provided to you may be used.
- Bag must be closed securely.
- Items outside the bag must be placed in a cardboard box. Items accepted OUTSIDE THE BAG are used electronics, auto batteries, fluorescent straight tubes, CFLs and televisions ONLY.
- Do not drag the bag.
- Pack the bag where it will be placed for collection.
- Wrap multiple fluorescent tubes together with tape. If available, use the original packaging to hold the tubes and stand them up to prevent breakage.
- Do not fill with pool chemicals as this can start a fire.
- Place cardboard box(es), containing only acceptable items, next to the bag.
Door-side Collection Schedule
Easily view the 2026 Van Alstyne HHW Collection Schedule here. Download it or print it for later reference.
Commercial Services
CWD provides all Commercial Trash and Recycling Services to customers in the City of Van Alstyne.
Contact CWD’s representatives to change or set up new service at 972.392.9300/Option 2, or email us at [email protected].
Service Schedule
Our online address search tool will assist you! Click on View My Schedule from the menu bar above. Type in your residential service address to view your schedule.
Trash services are provided once a week.
Recycling services are provided every other week.
Bulky Waste and Tied & Bundled Brush services are provided once a week, on your trash pickup day.
Route Map
Recycling Schedule
Easily view the 2026 Van Alstyne Recycling Collection Schedule here. Download it or print it for later reference.
Door-side Collection Schedule
Easily view the 2026 Van Alstyne HHW Collection Schedule here. Download it or print it for later reference.
Brochure
The Van Alstyne Residential Services Brochure is available to browse online or to download.
Frequently Asked Questions
Q How do I get my trash cart replaced if it is damaged or has normal wear and tear? Does it cost anything?
A Please contact CWD at 972.392.9300/Option 2 or at [email protected] for more information.
Q How do I get extra trash collected or items that are not in compliance picked up?
A Request an estimate for a special pickup by calling CWD Customer Service at 972.392.9300/Option 2, or by emailing photos of the extra items to [email protected]. Estimates are free.
Q Are extra trash and/or recycle carts available?
A Absolutely! For more information, please contact the City of Van Alstyne’s Utility Billing Department at 903.482.5426.
Q My trash and/or items for recycling were not picked up. Is there anything I can do?
A Please contact CWD Customer Service at 972.392.9300/Option 2 within 24 hours of your missed pickup.
