Trash Collection

Trash will be picked up weekly, on Wednesday. Place all items out no later than 7:00 a.m. on your service day for pickup between 7:00 a.m. and 7:00 p.m.

All trash must be placed in bags inside the grey 95-gallon polycart. A maximum of five additional sealed trash bags will be collected if set beside the cart.

Please ensure the trash cart and the recycle cart are separated by at least three feet, and three feet away from obstacles such as mailboxes, cars, fences, gas meters, and drainage ditches. Position the carts with the wheels toward the residence.

Recycling Services

Recycling will be picked up weekly, on Wednesday. Place all items out no later than 7:00 a.m. on your service day for pickup between 7:00 a.m. and 7:00 p.m.

All recyclables must be empty, clean, and dry, and placed LOOSELY inside the blue 95-gallon recycle polycart. DO NOT BAG RECYCLABLES.

Please ensure the recycle cart and the trash cart are separated by at least three feet, and three feet away from obstacles such as mailboxes, cars, fences, gas meters, and drainage ditches. Position the carts with the wheels toward the residence.

Recycling Guidelines

Residential Recycling Guidelines

Bulk & Brush Collection

A maximum of four cubic yards of bulk and brush items per week will be picked up. Tied and bundled brush may be set out in unlimited quantities.

Important! CWD does not provide pickup for commercial demolition, construction, nor remodeling debris. Household debris must be containerized to be eligible for pickup. The box or other disposable container must be no larger than 2′ x 2′ x 4′ and weigh no more than 50 pounds.

Bulk Items – Acceptable

  • Toys and Yard Tools Tagged as “Bulk Item”
  • Furniture
  • Bundled Carpet in 4-Foot Lengths
  • Fence Panels (No Larger than 4′ x 6′)
  • Washers, Dryers, Water Heaters, and Kitchen Appliances
  • Refrigerators/Freezers (Must be Tagged Certifying Removal of Refrigerants)

Bulk Items – Prohibited

  • Single Items Weighing More than 150 lbs.
  • Commercial Construction or Remodeling Debris. Call CWD for a pickup estimate.
  • Household Hazardous Waste (paint, motor oil, pool chemicals, etc.)
  • Tires, Batteries and Propane Tanks
  • Concrete
  • Bricks
  • Dirt, Rocks, Sod, Mulch
  • Loose Household Debris (Debris must be placed in a box or other disposable container no larger than 2′ x 2′ x 4′ and weigh no more than 50 pounds.)

Additional Trash and Bulk Items

Additional items may be dropped off at the CWD Transfer Station, 2010 California Crossing Road, Dallas, TX 75220 Wednesday through Saturday of each week, 8:00 a.m. – 1:00 p.m., excluding holidays.  A copy of your current water bill is required.  Fees will be assessed according to volume of material.

Household Hazardous Waste & Used Electronics Door-side Collection

CWD’s Door-side Collection program encourages safe, easy, and responsible disposal of approved hazardous waste and electronics. Household Hazardous Waste (HHW) & Used Electronics collection day is the first Wednesday of the month. To schedule, please call no later than the 15th of the month prior.

Items accepted via the HHW & Used Electronics Door-side Collection program include poison, solvent, oil-based and latex paint, aerosols, used motor oil, auto batteries, fluorescent tubes, and televisions.

How to Prepare for Your HHW & Used Electronics Collection

  1. Call CWD at 972.392.9300/Option 2, at least two weeks in advance.
  2. CWD will mail you a collection kit.
  3. Assemble your HHW according to the instructions provided.
  4. Place your HHW at your doorstep, where CWD will pick it up.

Bags must be placed near your entrance door, garage, or another area IN FRONT OF YOUR HOME. Do NOT place HHW curbside. Please ensure your HHW is visible from the street.

  • Do not overfill the bag.
  • Only the bag provided to you may be used.
  • Bag must be closed securely.
  • Items outside the bag must be placed in a cardboard box.
  • Do not drag the bag.
  • Pack the bag where it will be placed for collection and place all electronics, auto batteries and fluorescent tubes outside the bag.
  • Wrap multiple fluorescent tubes together with tape. If available, use the original packaging to hold the tubes and stand them up to prevent breakage.
  • Do not fill with pool chemicals as this can start a fire.

Door-side Collection & Recycling Schedule

Easily view the 2024 Walden Pond West HHW Collection Schedule here. Download it or print it for later reference.

Service Schedule

Our online address search tool will assist you! Click on View My Schedule from the menu bar above. Type in your residential service address to view your schedule.

Trash service is on Wednesdays.
Recycle service is on Wednesdays.
Bulk & Brush service is on Wednesdays.

Door-side Collection & Recycling Schedule

Easily view the 2024 Walden Pond West HHW Collection Schedule here. Download it or print it for later reference.

Brochure

The Walden Pond West Residential Services Brochure is available to browse online or to download.

Frequently Asked Questions

Q     I’m not sure what my service day is. Is there an easy way to figure it out?
A     Yes! Our online address tool will provide you with your service day and more! Click on View My Schedule from the menu bar above. Type in your residential service address to retrieve your information.

Q   How do I get a special pickup for extra items or non-compliant items?
A   Call CWD Customer Service at 972.392.9300, Option 2, to request an estimate for a special pickup. Estimates are always free.

Q   How can I dispose of hazardous waste?
A   Call CWD at 972.392.9300, Option 2, by the 15th of the month prior to collection day to be put on the HHW & Used Electronics collection list. CWD will mail a collection kit to your home.