Red Oak2019-04-02T10:40:38-05:00

CWD began a comprehensive refuse and recycling program for the City of Red Oak on December 31, 2018.

Trash Collection

Trash will be collected once a week. See Service Schedule tab for collection map to determine the pickup day in your area.

All trash must be placed in bags inside the grey 95-gallon trash cart.

Place all trash items out no later than 7:00 am for pickup between 7:00 am and 7:00 pm on your service day. Please ensure the trash containers and the recycle cart are separated by at least three (3) feet, and three (3) feet away from obstacles such as mailboxes, cars, fences, gas meters, and drainage ditches.

Missed Collection? Contact CWD Customer Service within 24 hours at 972.392.9300, Option 2.

Need an Additional Trash Cart? Please call the City of Red Oak Utility Billing department at 972.617.3638.

Recycling Services

Recycling will be collected once a week, on the same day as your trash pickup.

All recyclables must be placed inside the blue 95-gallon recycle cart.

Place all recyclable items out no later than 7:00 am for pickup between 7:00 am and 7:00 pm on your service day. Please ensure the recycle cart and the trash cart are separated by at least three (3) feet, and three (3) feet away from obstacles such as mailboxes, cars, fences, gas meters, and drainage ditches. Please ensure there is a 16-foot clearance above your cart. Overloaded carts will not be serviced.

Position the recycle cart with the wheels toward the residence.

Need an Additional Recycle Cart? Please call the City of Red Oak Utility Billing department at 972.617.3638.

Bulky Waste & Brush

Bulky waste and brush will be collected on your regular trash pickup day.

You are limited to two (2) cubic yards of bulky waste and loose brush per collection. Tied and bundled brush may be set out in unlimited quantities.

Important! CWD does not provide pickup for commercial demolition, construction, nor remodeling debris. Household debris must be containerized to be eligible for pickup. The box or other disposable container must be no larger than 2′ x 2′ x 4′ and weigh no more than 50 pounds.

Place all bulk and brush items next to your trash receptacle no later than 7:00 a.m. on your designated collection day.

Brush

Tree limbs must be placed with trunks parallel to the street without obstructing the sidewalk. Individual items or bundles must weigh less than 50 lbs., and be no longer than four (4) feet.

Bulky Waste – Acceptable

  • Toys and Yard Tools Tagged as “Bulk Item”
  • Furniture
  • Bundled Carpet in 4-Foot Lengths
  • Fence Panels No Larger Than 4′ x 6′
  • Washing Machines and Dryers
  • Water Heaters (drained)
  • Kitchen Appliances
  • Refrigerators/Freezers (must be tagged certifying removal of refrigerant)
  • Additional Trash Bags

Bulky Waste – Prohibited

  • Commercial Construction and Remodeling Debris
  • Household Hazardous Waste
  • Tires, Batteries, and Propane Tanks
  • Loose Household Debris (Debris must be placed in a box or other container no larger than 2’x2’x4′ and weighing no more than 50 pounds.)

Household Hazardous Waste & Used Electronics Door Side Collection

CWD’s Door Side Collection program encourages safe, easy, and responsible disposal of approved hazardous waste and used electronics. This service is provided for Red Oak residents up to once a month, and is included in your regular monthly trash and recycling charge.  Items accepted via the HHW & Used Electronics Door Side Collection program include poison, solvent, oil-based and latex paint, aerosols, used motor oil, auto batteries, fluorescent tubes, and televisions.

How to Prepare for your HHW & Used Electronics Collection

  1. Call CWD at 972.392.9300, Option 2.
  2. CWD will mail you a collection kit.
  3. Assemble your HHW according to the instructions provided.
  4. Place your HHW at your doorstep, where CWD will pick it up.

Bags must be placed near your entrance door, garage, or another area IN FRONT OF YOUR HOME. Do NOT place HHW curbside. Please ensure your HHW is visible from the street.

  • Do not overfill the bag.
  • Only the bag provided to you may be used.
  • Bag must be closed securely.
  • Items outside the bag must be placed in a cardboard box.
  • Do not drag the bag.
  • Pack the bag where it will be placed for collection and place all electronics, auto batteries and fluorescent tubes outside the bag.
  • Wrap multiple fluorescent tubes together with tape. If available, use the original packaging to hold the tubes and stand them up to prevent breakage.
  • Do not fill with pool chemicals as this can start a fire.

Service Schedule

Trash is serviced weekly on your assigned collection day.
Recycling is serviced weekly on your assigned collection day.
Brush and Bulky Waste are serviced on your regular trash pickup day.

Commercial Services

CWD provides all Commercial Trash and Recycling Services to customers in the City of Red Oak.

Contact CWD’s representatives to change or set up new service at 972.930.9300 or email us at customerservice@cwd.to.

Additional information can be found in the Red Oak Commercial Brochure.

Brochure

The Red Oak Residential Brochure is available to browse online or to download.

Frequently Asked Questions

Q     How do I get my trash or recycle cart replaced if it is damaged or has normal wear and tear? Does it cost anything?
A     Please call CWD at 972.392.9300, Option 2. There is no cost for a replacement unless the damage was caused by fire.

Q     How do I get a special pickup for extra items or non-compliant items?
A     Call CWD Customer Service at 972.392.9300, and request an estimate for a special pickup. Estimates are free.

Q     I see I can put out up to two (2) cubic yards of bulky waste. Can you give me an idea about how much that would be?
A     Certainly! A good rule of thumb is that a cubic yard is about the size of a washer or dryer. So, two (2) cubic yards would be about a washer and dryer side by side.

Q     How can I get an additional trash or recycle cart?
A     Please call the City of Red Oak Utility Billing department at 972.617.3638 and they will assist you!

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