Trash Collection
Trash will be collected once a week. See Service Schedule tab for collection map to determine the pickup day for your area.
To help protect our employees, we strongly encourage that ALL HOUSEHOLD TRASH BE PLACED IN BAGS inside the CWD-provided grey 95-gallon trash cart.
Place all trash items out no later than 7:00 a.m. for pickup between 7:00 a.m. and 7:00 p.m. on your service day. Please ensure the trash containers and the recycle cart are separated by at least three feet, and three feet away from obstacles such as mailboxes, cars, fences, gas meters, and drainage ditches.
Position the trash cart with the wheels toward the residence with lid closed.
ASL Guidelines
Trash is serviced by Automated Side Load (ASL) trucks. ASL trucks must have adequate space in the street or alleyway for the truck to line up to a cart and allow for the truck’s arm and claw to extend to retrieve the cart. In order to protect your property, the driver will not service your cart(s) if vehicles or other obstacles are positioned too close to the cart(s). Important: please allow a 16′ vertical clearance to ensure there is no damage to property and carts can be serviced.
Missed Collection? Contact CWD Customer Service within 24 hours at 972.392.9300, Option 2.
Recycling Services
Recycling will be collected once a week.
All recyclables must be placed inside the blue 95-gallon recycle cart.
Place all recyclable items out no later than 7:00 a.m. for pickup between 7:00 a.m. and 7:00 p.m. on your service day. Please ensure the recycle cart and the trash containers are separated by at least three feet, and three feet away from obstacles such as mailboxes, cars, fences, gas meters, and drainage ditches. Please ensure there is a 16-foot clearance above your cart. Overloaded carts will not be serviced.
Position the recycle cart with the wheels toward the residence with lid closed.
ASL Guidelines
Recycling is serviced by Automated Side Load (ASL) trucks. ASL trucks must have adequate space in the street or alleyway for the truck to line up to a cart and allow for the truck’s arm and claw to extend to retrieve the cart. In order to protect your property, the driver will not service your cart(s) if vehicles or other obstacles are positioned too close to the cart(s). Important: please allow a 16′ vertical clearance to ensure there is no damage to property and carts can be serviced.
Recycling Guidelines
Bulky Waste
Bulky waste will be collected once a month.
Refer to the 2023 Prosper Bulk Schedule (shown below) for specific dates. The Prosper Bulk and Trash Service Days Map provides a view of the Town with subdivision names.
These documents can be downloaded or printed for later reference.
NO CALL IS NECESSARY!
You are limited to four cubic yards of bulky waste and loose brush per collection.
Important! CWD does not provide pickup for commercial demolition, construction, nor remodeling debris. Household debris must be containerized to be eligible for pickup. The box or other disposable container must be no larger than 2′ x 2′ x 4′ and weigh no more than 50 pounds.
Place all bulk items curbside no later than 7:00 a.m. on your designated collection day.
Bulk Items – Acceptable
- Toys and Yard Tools Tagged as “Bulk Item”
- Furniture
- Loose Brush
- Bundled Carpet in 4-Foot Lengths
- Washing Machines and Dryers
- Water Heaters (drained)
- Kitchen Appliances
- Fence Panels No Larger Than 4′ x 6′
- Refrigerators/Freezers (must be tagged certifying removal of refrigerant)
Bulk Items – Prohibited
- Single Items Weighing More than 150 lbs.
- Commercial Construction and Remodeling Debris
- Household Hazardous Waste
- Tires, Batteries, and Propane Tanks
- Loose Household Debris (Debris must be placed in a box or other disposable container no larger than 2′ x 2′ x 4′ and weighing no more than 50 pounds.)
Yard Waste Recycling
Yard waste will be collected weekly on your trash and recycling service day.
Leaves and grass clippings must be placed in brown biodegradable bags in order to be recycled. Unlimited tied and bundled brush will also be accepted. Use only biodegradable cotton/jute rope, twine, or string to tie and bundle tree and brush trimmings. Do not bundle tree and brush trimmings with nylon rope, plastic, metal, garden hoses, or other non-compostable materials.
Brown Biodegradable Bag
Leaves and grass clippings must be bagged. No loose brush will be accepted.
Limbs should not be greater than six (6) inches in diameter, should weigh no more than 50 pounds, nor be longer than four (4) feet. All limbs should be placed with trunks parallel to the street without obstructing the sidewalk.
Items that are not vegetative nor organic material produced from the care and maintenance of landscaped areas, gardens and lawns are not yard waste. Please dispose of those items appropriately.
Commercial Services
CWD provides all Commercial Trash and Recycling Services in the Town of Prosper.
Contact CWD’s representatives to change or set up new service at 972.392.9300, Option 2, or email us at customerservice@cwd.to.
Additional information can be found in the Prosper Commercial Brochure for Municipalities.
Service Schedule
Our online address search tool will assist you! Click on View My Schedule from the menu bar above. Type in your residential service address to view your schedule.
Trash is serviced weekly on assigned collection day.
Recycling is serviced weekly on assigned collection day.
Bulky Waste is serviced once a month.
Bulky Waste Schedule
Refer to the 2023 Prosper Bulk Schedule (shown below) for specific dates. This document can be downloaded or printed for later reference.
Route Map
Please visit the Town of Prosper’s Interactive Map and type in your address to determine your collection day, or refer to the map below to determine your service area. Click on the image to enlarge it.
Brochure
The Prosper Residential Services Brochure is available to browse online or to download.
Frequently Asked Questions
Q I’m not sure what my service day is. Is there an easy way to figure it out?
A Yes! Our online address tool will provide you with your service day and more! Click on View My Schedule from the menu bar above. Type in your residential service address to retrieve your information.
Q My trash and/or recycling were not picked up. Is there anything I can do?
A Please contact CWD Customer Service at 972.392.9300, Option 2, within 24 hours of your missed pick up.
Q How do I get my recycle cart replaced if it is damaged or has normal wear and tear?
A Please call CWD at 972.392.9300, Option 2. Damaged carts, with the exception of those damaged by fire due to placement of hot ashes or coals, will be replaced at no cost to you. Replacement cart delivery will be each Tuesday. Please make sure carts are empty for replacement.
Q Whom do I call to get an additional trash or recycle cart?
A Please call CWD Customer Service at 972.392.9300, Option 2 and speak to a Customer Service Representative or email customerservice@cwd.to.
Q Do I have to call to schedule bulk trash pick-up?
A No, you are not required to schedule the pickup, but you must follow the bulk pickup schedule. See the Bulky Waste tab for more information.
Q Can I have bulk items that exceed four (4) cubic yards picked up?
A Yes, please call CWD Customer Service at 972.392.9300, Option 2, and request a special pickup. There will be an additional cost for special pickup and estimates will be provided by CWD. CWD will bill directly for these additional services.
Q Where can I take my extra trash or bulk to dispose of myself?
A You may drop off bulk trash items on Saturdays between 8:00 am and noon at 601 W. Fifth St. (Prosper Public Works Center). You must show proof of residency with a current Prosper utility bill.
