TrashRecycleBulky WasteCommercialService ScheduleFAQ
Trash

In partnership with the City of Hackberry to keep Hackberry beautiful, CWD provides a comprehensive program for all refuse and recycling needs. Trash services are provided weekly. Carts must be properly placed by 7:00 a.m. on your pickup day.

All trash items must fit inside your city-provided 95-gallon cart. All 95-gallon carts and recycling containers shall not be stored at curbside. Carts and recycling containers shall be returned within 24 hours after scheduled pickup to a sight line within or adjoining the residence, or inside a storage area which is located behind the front building line of your residence.

Please place all trash inside bags before putting into cart. Up to 5 bags of trash outside of the cart will be accepted.

The cart should be placed at the edge of the driveway and road with the lid COMPLETELY CLOSED with the handle facing the house. Parked vehicles and other obstacles (i.e., gas meters, fences, electrical boxes, cable boxes, etc.) should be at least 2 feet from the trash cart.

Missed trash / recycling and bulk item collection should be reported to CWD. To speak to a customer service representative, please call 972.392.9300.

Proper Placement
Proper Placement.
Cart handle facing the street

 

Recycle

Recyclables can all be commingled in your blue 95-gallon recycling cart. Recycling services are provided every other week, on the same day as your trash service. Carts must be properly placed by 7:00 a.m. on your pickup day.

    • Dry un-yellowed newspapers (including inserts), phone books, magazines catalogs, and junk mail may be placed either in the bottom of your bin or beside it in a brown paper sack.
    • Shredded paper (please place in paper bag to avoid scattering during collection)
    • Corrugated containers that are broken down.
    • Chipboard containers that are broken down. Chipboard, or paperboard, is used to make tissue boxes, cereal boxes, shoe boxes, etc.
    • Acceptable containers are:
      • plastic bottles #’s 1 – 5 and #7 (numbers can be found inside chasing arrows on side or bottom of bottles)
      • flattened aluminum drink cans
      • tin/steel cans, empty aerosol cans
      • unbroken glass bottles and jars
      • All Containers Must be Rinsed

 

The cart should be placed at the edge of the driveway and road with the lid COMPLETELY CLOSED with the handle facing the street. Parked vehicles and other obstacles (i.e., gas meters, fences, electrical boxes, cable boxes, etc.) should be at least 2 feet from the trash cart.

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Missed trash / recycling and bulk item collection should be reported to CWD. To speak to a customer service representative, please call 972.392.9300.

Recycling Dos & Don’ts (PDF)

Bulky Waste

Once weekly, each household may place a maximum of 2 cubic yards of brush and/or bulky waste.

Accepted:
Kitchen appliances, water heaters, washing machines, dryers, furniture, toys (must be tagged as “bulk items”), yard tools (must be tagged as “bulk items”), refrigerators (freon must be removed and certified with a tag on the appliance.)

Not Accepted:
Any bags or boxes with regular household trash, construction or remodeling debris, tree limbs or trunks, yard trimmings, dead animals, fence material, and hazardous waste i.e., paint, motor oil, pool chemicals, paint

Special collection of items that do not fit into the bulk category must be arranged through CWD and are subject to an additional charge for collection.

Residents must call CWD (972.392.9300) by noon the Friday for a Saturday collection on their scheduled week.

Missed trash / recycling and bulk item collection should be reported to CWD. To speak to a customer service representative, please call 972.392.9300.

 

Commercial

For commercial & industrial customers we have several equipment options:

  • side-load containers: 2, 3 or 4 yard
  • front-load containers: 4, 6 or 8 yard
  • open top roll-off containers: 20, 30 or 40 yard
  • compactors: 20, 28, 30 or 35 yard

These can be hauled according to set schedules or on an “on call” basis. Temporary construction Roll-off containers are available for a single haul or for multiple hauls and can be used by both individuals as well as businesses.

CWD does NOT provide temporary restroom facility services.

For service, contact CWD’s customer service by email or call 972.392.9300.

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Service Schedule

Trash services are provided weekly – Wednesday.

Recycling
services are provided every other week, on the same day as your trash service.

Compost
services are provided weekly, on the same day as your trash service.

Loose Brush –
Residents can schedule a once a month service for a large amount of loose brush (not to exceed 2 cubic yards) may call CWD (972.392.9300) by noon on Tuesday for a Wednesday collection.

Holiday Schedule
  • New Years Day – Not Affected
  • Memorial Day – Non Service Day
  • Independence Day – Non Service Day
  • Labor Day – Non Service Day
  • Thanksgiving – Non Service Day
  • Christmas – Not Affected
FAQ
Questions & Answers

Q – How do I get my trash cart replaced if it is damaged by the trash or has normal wear and tear? Does it cost anything?
A – Please call CWD at 972.392.9300. There is not a cost for replacements unless the damage is caused by fire. If the damaged is caused by fire there is a replacement cost.

Q – How do I get extra trash collected or items that are not in compliance picked up?
A – You can call Customer Service and request and estimate for a special pickup, at 972.392.9300. Estimates are free.

Q – Who do I call to get an extra trash or recycle cart and what does it cost?
A – Please call CWD at 972.392.9300 for customer service.

Q – Where can I purchase the brown biodegradable bags for the yard waste program?
A – The bags can be purchased at Lowes, Home Depot and most grocery stores.

Q – Where can I take my extra trash or bulk to dispose of it myself?
A – You can take items to the Custer Road Transfer Station located at 9901 Custer Road. It is south of Highway 121, off of Custer. Their phone number is 972.727.6341.

Q – Where can I take my paint cans (hazardous waste) with paint still in them?
A – Please call CWD at 972.392.9300 for customer service.

MUNICIPAL CLIENTS