Community Waste Disposal

In partnership with the City of Allen to keep Allen beautiful, CWD provides a comprehensive program for all refuse and recycling needs. Trash services are provided weekly. Please see schedule map at bottom of page.

Carts must be properly placed by 7 a.m. on your pickup day.

All trash items must fit inside your city-provided 95-gallon cart. All 95-gallon carts and recycling containers shall not be stored at curbside. Carts and recycling containers shall be returned within 24 hours after scheduled pickup to a sight line within or adjoining the residence, or inside a storage area which is located behind the front building line of your residence.

Please place all trash inside bags before putting into cart. Trash outside the cart shall not be serviced.

The cart should be placed at the edge of the driveway and road with the lid COMPLETELY CLOSED with the handle facing the residence. Parked vehicles and other obstacles (i.e., gas meters, fences, electrical boxes, cable boxes, etc.) should be at least 2 feet from the trash cart.

See pictures below for proper placement of carts.


Proper Placement. Cart handle facing toward house.	No service. Cart handle wrong direction.	No service. Cart overloaded.	No service. Cart too close to vehicle or mailbox.

Download these helpful documents:
City of Allen Recycling Calendar (68k PDF)
Waste services guidelines (148k PDF)

Effective March 1, 2009 NTMWD's Custer Road Transfer Station WILL NO LONGER accept white metals (appliances). Residents can still take appliances to other NTMWD facilities, including:

- Parkway Transfer Station, 4030 W. Plano Parkway, Plano, 75093 (just west of Coit), phone: 972.596.8709
- Lookout Transfer Station, 1601 E Lookout Drive, Richardson, 75081, phone: 972.234.3247
- 121 Regional Disposal Facility (Landfill), 3802 Hwy 121, Melissa, 75454, phone: 972.838.9010

Holiday Schedule
New Years Day - Normal schedule slides one day over Memorial Day - Normal schedule slides one day over Independence Day - Non Service Day Labor Day - Normal schedule slides one day over Thanksgiving - Normal schedule slides one day over Christmas - Normal schedule slides one day over

Missed trash / recycling and bulk item collection should be reported to CWD. To speak to a customer service representative, please call 972.392.9300 Option 2.